Joe Roche Glass & Glazing Ltd.,
Kilrush Business Park,
Dungarvan, Co. Waterford.

Tel: +353(58)45000   Email: info@joerocheglazing.com

FAQs (Frequently Asked Questions)

  1. How much deposit is required?
    A deposit of 50% of the overall cost is required. We can accept cash, cheque, all major credit cards. No charges apply with visa debit but please note 2.75% of an extra charge will apply on visa credit cards.
    The balance of the contract is paid on completion of work.
  2. What is the approx. lead time from date of order?
    This can vary from season to season but the approx. lead time is 4-6 weeks and would be subject to the product/s ordered.
  3. Do you supply only products?
    We can supply windows, doors, double /triple glazed units, glass, mirrors, Fascia/soffit, gutter/downpipe.
  4. What does your guarantee cover?
    Our guarantee on moving parts (locks/hinges etc.) is 1 year.
    We also give a 20 year guarantee with all white upvc windows and doors.
    There is a 10 year guarantee on all coloured windows & doors. This is backed up with our 24hour Emergency service available 24/7 for 52 weeks of the year. The only exception is Christmas Eve & Christmas Day when there is no service available.
  5. Do you do any building work?
    Yes we do alterations to door and windows. We can make a window or door opening bigger or smaller.
    Knock out or building up opes to accommodate new window or door. We also do steps and concrete bases for patios, conservatories or porches, roofs and lead work.
  6. Can I change the glass roof in my conservatory to a tiled roof?
    Yes, we can do this but our surveyor will need to call to see the existing conservatory to check if this is possible.
  7. Can blinds be fitted back onto the new windows & doors?
    Yes, our surveyor will explain all this in detail when they call to your house.
  8. Do we need to remove blinds/furniture etc. before fitting commences.
    No need to worry about removing these items as our fitters will be more than willing to do so.
  9. Can a cat or dog flap be fitted to my new door?
    Yes we can fit cat flaps to suit most types of doors but please mention this to your surveyor or our office staff when placing your door order.
  10. Do you replace door bells or alarms?
    If door bell is battery operated our fitters will replace this no problem. If it's electrical we prefer not to get involved as this is an electrician's work.
    As regards Alarms we also prefer not to get involved as there are dedicated companies to deal with these issues.
  11. Do you remove rubbish and waste from site?
    Yes, we do remove rubbish and waste from site, but as regards old windows and doors we only remove these at the customer's request because at times customers like to hold on to the old window for green houses etc.
Pick your favourite door style, traditional or contemporary, then select the colour, frame and glass before bringing your design idea to life. Finally submit your design and get a price quotation.
Choosing the right replacement windows can help make your home more energy efficient and reduce heating costs. All REHAU systems comply with the latest building regulations.
All door glass is toughened in accordance with building regulations, and comes in a variety of designs. Optional Extras such as letterbox, knockers, spyholes and safety chain are also available to accessories your door.
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Phone: 058 45000
Fax: 058 45630
Mobile: 087 2458677
Email: info@joerocheglazing.com

Address
Joe Roche Glass & Glazing Ltd.,
Kilrush Business Park,
Dungarvan,
Co. Waterford,
Ireland.

Website by: Déise Design

Joe Roche Glass & Glazing Ltd.,
Kilrush Business Park, Dungarvan,
Co. Waterford, Ireland.

Phone: 058 45000    Fax: 058 45630
Mobile: 087 2458677   
Email: info@joerocheglazing.com